System Requirements

Ontrack^® PowerControls^™, the ultimate in email recovery and analysis, recovers and restores mailbox items directly from Microsoft^® Exchange backups, un-mounted database (EDB) files, Information Stores and PST files.

View the Product Information Sheet.

In order to effectively use this software, the following system requirements apply:

• Windows 2000 Server
• Windows 2000 Professional
• Windows XP Professional
• Windows 2003 Server
• Windows Vista Business
• Windows Vista Ultimate (32-bit and 64-bit versions)
• Windows Vista Enterprise

   

  Note: Ontrack PowerControls in Vista can only be run by users with administrative privileges and in administrative mode.

   

• Microsoft Outlook 2000 or later. Machine must have Outlook 2000 or greater installed and Outlook must have been run at least once to configure Outlook’s settings. Additionally, those versions of Outlook that make a distinction between “Internet Email” and “Corporate Email” need to be configured for the latter.
• For Exchange Server 5.5: Microsoft Outlook 2000 or Outlook 2003 is required.

   

  Note: Microsoft Outlook 2007 cannot connect to an Exchange Server 5.5. However, Microsoft Outlook 2007 can be used with Ontrack PowerControls to access an .edb file originating from an Exchange 5.5 environment.

   

• For Exchange Server 2000 and Exchange Server 2003: Microsoft Outlook 2000 or later is required.
• For Exchange Server 2007: Microsoft Outlook 2003 or Outlook 2007 is required.

   

  Note: The Operating Systems listed above and Microsoft Outlook are required to have the latest service packs installed.

   

• Microsoft .NET 2.0 framework
• Intel ® Pentium® compatible processor
• 1024 MB RAM minimum
• 200 MB of free hard disk space for the installation. More disk space will be needed for processing log files when opening an EDB file.
• Monitor with 800 x 600 or higher screen resolution
• USB port (for Ontrack PowerControls product licenses requiring HASP key dongle to run application)

Ontrack PowerControls contains EasyUpdate™ which allows you to automatically update Ontrack PowerControls via the Internet. We recommend running EasyUpdate as soon as you install Ontrack PowerControls in case there is an update that was not included with your version.

Should you experience any problems, please contact support@ontrackpowercontrols.com or call 800 645 3649. Alternatively visit www.ontrackpowercontrols.com/support/ for more information.